Feb 092013
 
   
  Today I was having a blood transfusion after losing six pints of blood owing to Kidney failure. I am already a kidney transplant patient and an agency worker hence while my body is missing six pints of blood and I am on the brink of kidney failure I am unable walk let alone work. I claimed ESA and ATOS based on what my GP and Renal Consultants said passed me on my medical. However the DWP have harassed me constantly and today during treatment Shireen from North Kensington Job Centre phoned and demanded I go on a back to work assessment. I told her as I told her manager yesterday I was in hospital having treatment and I had a job when I get well again but I was too ill. She continued to harass me demanding I find the Consultant and ask him what time I would be finished having the six pints of blood put inside me. Eventually I became upset and drew the attention from the nurse and eventually the consultant. I offered to put the Consultant on to speak to Shireen at the job centre but she refused but told me to talk to him and find out what time I finished. I told her I wasn’t fit to work and if I was I HAVE A JOB but she ignored me and continued to get me upset. Is there any advice you can give me because I was in the middle of treatment when she did this and I am entitled to treatment.I have kidney failure but to ill for dialysis or a transplant and they need to work with me, I had to have six pints of blood and she refused to listen to me she even laughed.Should you find this disgusting like we do you may want to write to the manager at this job centre and complain. 

North Kensington Jobcentre Plus
Office
Unit 308-312
Quayside House

Kensal Road

London

W10 5BE

We’d also like anyone who has experienced anything similar to let us know please at mail@dpac.uk.net

 

[suffusion-the-author]

[suffusion-the-author display='description']
 Posted by at 21:40

  41 Responses to “Job Centre Plus staff’s behaviour a disgrace”

  1. Absolutely disgusting behaviour from these people In these Job centres so rude you get shit at work these days and shit if you sign on you can’t win whatever you do my brother said in France you sign on get the same money as when you were working and they don’t make you sign on your money goes straight into your account this country is getting worse and what’s this universal credit all about getting you in each week to job search keep an eye on you they mean who do they think we are idiots that can’t find a job for our selfs so soul distroying God help us it wl get worse

  2. Could not face going to job centre today fed up of telling them I am on a training program that will lead to full time employment as a manager do not want to work in a supermarket ever again for pocket money wages.still got to waste time job searching.I have a concrete promise of employment.BUNCH OF WASSOCKS.

  3. Why dosen’t anyone do something about the job centre staff

  4. The last time i signed on was 5yrs ago no they have uc i was on this for two months coss i got a job i met my “adviser” and told here she put in on the “system” So i am in trouble because i have been mising apointmentz I told this other woman who was giving me the 2nd deegre If its so important i would of hoped they would tell me n doing there job but apparently it was in the thing i signed up at first. n she said lets get one thing clear we only help u get jobs we are not here to hold your hand or spoon feed you. Then she carried on i could not here what she said all i could feel the rage building. So i told her i had three busines looking to work 50hrs a week to pay for a £950 bill every month does it sound r look like i need spoon feeding Bitch lol as for the business is my latest is social782.com and a dating site 18+ n i am trying to find a genuine trader/whole seller. 4 some reason she said no one will invest in a business that does not exist what?? mine do But people do there called Anvel investors dick head i di not tell here about the Angel in vesters I know they get idiots i dont want to be judged from the start i want to be respected n not talked down to all job seekers deserve respect

  5. Notify your local mortuary ASAP.

  6. I just came from work programe interview at Margate Jobcentre.
    I feel upset and worthless..after my visit to Jobcentre
    Why do they hate people so much, why do some ‘advisers’ at Jobcentre have such a hateful attitude to people?
    They get paid for hating underprivileged people.. I can honestly say, it’s not my fault, my work ended, and have a damaged health after working in horrible conditions for years..
    There are so many people who receive this attitude from Jobcentre staff…I can’t understand why they think it’s acceptable to treat people like doormats..? If you’re behind the desk it doesn’t mean you are any better than me and have a right to disrespect me without reason. You could be in my position in a second.

    If nothing changes at Margate Jobcentre regarding racism, pure hate and ignorance.
    All I can say, what comes around goes around, You reap what you sow.

  7. Your local MP will probably do nothing, they are all useless,,,

    Go to the papers (regional and national.The Mirror should be interested in this).
    Go to the radio (phone-ins etc).
    Go to the TV

    And name names! Shame these cold blooded, vicious bastards!

    Good luck, pal.

  8. “The long-term unemployed are to be told they must do an unpaid full-time job or be stripped of their benefits.”

    https://www.dailymail.co.uk/news/article-2434182/Now-work-benefits-Ministers-unveil-tough-crackdown-payments-jobless.html

  9. I to have recently fell foul of the legalised bully system and now without any money at all, I am on my last sclice of bread and electric and gas about to run out and just been told that I wont get any of the hardship allowence that I have been awarded untill the next time I sign on which is next week, as they dont give hardship for the 1st 2 weeks.

    Mine all started with technical issues with the UJM account and my jobcentre not helping me to get it sorted and takink into consideration that I had aske for help for excess of 10 weeks,

    I was eventualy able to use the link to universal.jobmatchgg@dwp.gsi.gov.uk and inform them of the issue/s I eventualy recieved an email back from them which states, “We are aware that there are some technical problems with the system which is preventing some users from accessing their accounts, The service now runs a regular ‘fix’ within three weeks of this mail that clears the email addresses of people like you who have told us they cannot get into the service.”

    and even with proof of my advisor still sanctioned my claim and set me up a fake account by resetting the account by changing the prefix of my email from to .com which is a non existant email, and worse case scenario could already be assigned to someone else breaching security protocol.

    I would like to share a document I found online called Jobcentre Plus “Our Service Standards” PDF https://www.direct.gov.uk/prod_consum_dg/groups/dg_digitalassets/@dg/@en/@benefits/documents/digitalasset/dg_202270.pdf

  10. This set has been very interesting as my son as been treated poorly by lena and Lucy at the jobcentre in Derby. They sanctioned his benefits after three staff gave him three different types of information. I contacted he district manager who passed my details to a job centre manager. My son to has been harassed, bullied and victimised by these staff members. He now as no money and e reluctant to go back in. I am taking legal advice and written a strong letter of complaint. The next thing I will do is go to the media.

    • Excellent, i am having problems with jobcentre plus. They have refused to act on my disabilities and they have now breached Article 10 of the Human Rights Act. They are setting people up for a Sanction. This Government is the worst one i have ever known. A lot of the sanctions are illegal. They will not even listen to what you have got to say. I hate going to the jobcentre in case i loose my temper again. Jobcentre staff don’t have any customer skills. They are ignorant and very rude.

    • I have always failed to see why the media don’t take up the stories about the bad attitude/s some jobcentre staff have…

      • Could it be because the media are the dogsbody of the government???? Look at all the programs they are producing about ’19 kids and counting (on benefits)’, ‘benefit scrounger and proud of it!’, ‘too fat to work’, ‘benefit streeet’…. etc… etc… etc…

        Any one unemployed shoudl stop paying tv licence as a protest, and stop watching stupid TV programmes like Simon Cowell’s xfactor and any other tv program where minuscule tv personalities are sent travelling around the world! These are the real scroungers!!!! Where are the TV personalities who are soooooooooooo willing to put on a ‘red nose’ once a year when it is time to defend basic human rights?

        Time for a REVOLUTION

      • Derby jobcentres are the worst in the UK
        (2004) first Year of being past around course to course ,cv’s,mock interviews,letter,e mail,face to face all led me to no job,am ill now so its really 10 years (stopped breathing) 2012,its 2015 now i can’t do most of the thing i used to,been atos,pts and others all no help but now after all that they’ve put me on esa this is my first month,now the say ive got to attend once a month for a chat? i can ever do my house work or go shopping without breathing difficulties and THEY ALL KNOW THIS!
        proof available…. audio,video also….

        • I agree, staff are rude and obnoxious and treat you like idiots that have never worked.

  11. I have had lots of issues with the jobcentre staff being rude to me and making lies about be stating my behavior is inappropriate. I am in the process where my complaint has gone to Independent Case Examiners who aqre a waste of time as whenever I mention jobcentre staff they bite my head of. They are employed by DWP and disgust me as they are not independent as they say they are.
    I went to the jobcentre recently discussing my personal documents with the low life advisor who was rude, uneducated and just gave me a poor service, I did ask to speak to the manager but instead he called the police on me. I did tell him I was recording the conversation finally and laughed. I did speak to the police as he told the police my behavior was inappropriate which was untrue as I have recorded the whole conversation and the police did mention if I want to complain about these staff.
    The best thing to do is to record them without their consent as it is not illegal in anyway and the recording is there to protect yourself.
    The security at the jobcentre start lying to me and stating it is illegal to record, I disagreed with him and told him to go online and find out for yourself.
    If it is illegal to record someone without their consent then why do jobcentre and other CCTV cameras recording us on a daily basis without our consent.
    jobcentre staff are there to hit their daily targets whether you comply with their rules or not so be careful.

  12. Copied this from another forum.

    “HM Government e-petition
    Save UK Justice

    Responsible department: Ministry of Justice

    The MOJ should not proceed with their plans to reduce access to justice by depriving citizens of legal aid or the right to representation by the Solicitor of their choice.

    https://epetitions.direct.gov.uk/petitions/48628

    Another seven thousand signatures will force a parliamentary debate.”

  13. Its terrible you were spoken and treated that way.

  14. Thank you very much for this information, I my self have been targeted by the job center for not allowing them access to my UJ, they threatened me with a sanction and im unsure how I should present my case without further implications of a sanction.

    As far as im aware through research it is mandatory that I sign up to the UJ website but its not mandatory to give them access. Well they still threatened me with a sanction what should I do about this =/ ?

  15. Unfortunately, this is what happens when sociopaths are given power over other people’s lives. No compassion or ability to empathize, only belittle and degrade you. Make a formal complaint, contact your MP, get letters from your consultant to back you up, ask to be moved to a different adviser. I would say you shouldn’t even be in WRAG, you should be in the support group in your condition.

  16. Simon.M thank you for that information. I hope it all works out for you. I am now in the process of taking legal action.

  17. Telephone number for job centre plus London head office I obtained this from 10 Downing Street it took nearly 3 days

    Job centre plus head office london penny Morgan  
    Executive office direct line.    020 7449 7516    

    Job centre plus head office main switchboard numbe      020 7340 4000    Number obtained from 10 Downing Street Central switchboard

    This part is important when you get connected tell Penny you got the number from 10 Downing Street

  18. It has become clear that job centre managers are given jobs for their ability to do as they’re told by there superiors also their ability to tell compulsive lies promote an arrogant attitude discriminates at will and be lazy. When confronted about their attitude and the discriminative behaviour they think it is acceptable to say sorry which they seem to be a satisfactory conclusion of the situation.

    I have been arguing with job centre plus for nearly 9 months it all started when my £500 phone was stolen from myself within the job centre in Bedford bearing in mind I am disabled there attitude surrounding this is nothing short of disgusting. I’ve also repeatedly asked for paperwork and information in large print one of my support workers is also asked this on my behalf yet they seem to have a zero tolerance of people with eyesight issues.

  19. It’s worrying isn’t it how these desktop Hitlers have no concept that you aren’t lying in a hospital bed for dramatic effect. Six pints of blood is serious stuff and this individual on your case needs making en example of. I think the advice here about not choosing the press as a first line of attack is a good one. Get your MP on your side and then make this woman at the JCP explain her attrocious behaviour.

    Hope you are well soon. This nastiness being practised across the land must stop

    • How do you stop the out and out bullying..I dont allow it.Manytimes i have said who do you think you are talking to..I have seen it manytimes they huddle together and make up unfounded stories to get you benefit affected

  20. Regardless of what has been said, this person from the Job Centre was in direct infringement of your basic Human Rights as laid down by the UN and the more importantly the EHCR, your medical treatment cannot be interferred with by anyone who is not medically qualified and this is the tactic you must use. But do contact the press especially the Daily Mail who will run the story.
    Good luck
    P.Williams

  21. The people I work with have similar, but nowhere near as gross, experiences all the time. The behaviour of job centre staff is terrible at times, but we need to think about why that is. Shireen sounds just inhumane, but the majority of the time their behaviour is down to the way they are bullied and managed in a system demanding target numbers of people driven off benefits and into work. Things to do:
    1. Complain officially ring 0845 055 66 88 and insist on making an official complaint

    2. Ring your MP and ask that they ring the job centre to win them to leave you alone

    3. Write to the union branch asking that you or someone from DPAC can go and talk about the issues and appeal that they join with disabled claimants in fighting to defend sickness benefits

    4. Appeal the decision on your benefit and ask that you are not assessed again for 2 years (the max time allowed in the regs)

    Solidarity and sorry to hear of this

  22. go to the press….you dont have to put up with this…the louder you shout the more they have to listen and did you know it is illegal to harrass a person…GO TO THE PRESS…good luck to you and keep us up to date….best wishes….sandra.

  23. Another example demonstrating the need to call for an Independant Inquiry into how the DWP treats the sick and disabled people of the UK.

  24. James Obrien, LBC presenter, gave a lot of time in his Friday programme to the harassment of disabled people , the Atos fiasco etc…he even called IDS a liar and feels he is one of the only journalists not following the Condem agenda of demonisation. He ma well be interested in your appalling experience. I think you can email him via theLBCsite.

  25. Good on you for naming and shaming “Shireen”.

  26. When someone is this ill and so badly treated by the system, the last thing they want to do is take on the world. Isn’t there something the DPAC can do to help?

  27. Sorry about this but how do i start a thread?

  28. This is so very scary the staff at job centre plus should be disgusted with them selves, I got my letter on Friday and have yet to fill it in, I have 9 separate illnesses and I am pretty scared of what these people are capable of. God help us all.
    Let us hope people power will save us. I have tweeted this,
    Philip

  29. that is disgusting, it really needs press coverage, there are websites that help people get in contact with journalists if you type in ‘tell my story’ to google lots of them come up and you can choose. Often newspapers & magazines pay for this type of story but the public need to know how badly jobcentre, (and benefit staff) are treating people

    • I will most certainly write to them to vent my disgust.

      I would advise going to the press…they have quite an appetite for these stories at the moment. The contact details for The One Show were posted on here a little while ago…they may be interested for a start.

      In addition, it may be worth speaking to a solicitor about a harassment charge. If you qualify for legal aid (not many of us, these days) it would be a more realistic possibility.

      And yes, write to your MP.

      I can’t even begin to imagine how this all left you feeling. I’d quite like to meet this woman myself to teach her some manners and human decency….

  30. This is the Staffordshire hospital disgrace in another guise. Staff who take this attitude do not generally do it in isolation so there will be others there with the same approach.

  31. Notify your MP. Notify the press.

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